2 of 2 people found this review helpful
Dee was very knowledgeable in planning every aspect of our trip. Everything was planned perfectly…flight, resort, transfer and excursions
By
Lori C
from
LeClaire, Iowa
Traveled to
Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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2 of 2 people found this review helpful
this was the best trip I've ever had.
this the second trip we've planned through Dee amd is is amazing. I plan to use her services from now on.
By
vincent
from
Madison Wisconsin
Traveled to
Paris ~ France ~ Europe
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Trip was fun, but because our group made it fun.
I felt that she needs to be more knowledgeable of the resort and all they offered.
This resort had little entertainment, one bar at night, no beach umbrellas, lots of children in bar area, only thing was most of the personal was very nice.
By
Mary Martinez
from
Atalissa, IA
Traveled to
Los Cabos ~ Baja California Sur ~ Mexico
I would not recommend this agent to my family and friends
Donna Hubeler responded:
I am so sorry for the issues you experienced at the resort. Yes I agree, I didn't personally know this resort. I could only go by my research and other reviews which I assure you I did prior to offering it to your group. I have alerted other agents to steer clear and made management aware that the poor treatment of guests that are not members needs to be addressed. Thank you for your honesty. I hope you allow me the opportunity to make it up to you. My goal is to deliver a quality experience.
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Couldn't have done it without our travel agent
She was fantastic!!! I felt she was with us all the way during our vacation. I left my cruise information on the airplane when we landed and made a panicked call to Dee. She immediately responded, texting us everything we needed. Then when we were left in baggage claim and had no ride to the ship, Dee once again flew to our aid, calling Norwegian, making sure we had a ride to the ship. She was amazing.
By
Lee
from
Delavan, Wisconsin
Traveled to
Bermuda ~ Caribbean
I would recommend this agent to my family and friends
Donna Hubeler responded:
Lee I was so happy that I was able to assist you. The unexpected like leaving your documents on the plane and not able to find your transfer are the very reasons to work with a travel agent. I look forward to the next adventure!
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Big family vacation success!
Dee had the tricky task of working with and pleasing 3 different families and a total of 12 people for this trip! She was prompt with her responses to our emails/messages and always did her best to give us the information that we requested and was able to find our 12 different personalities a common ground and location of an amazing family vacation! The resort was by far my favorite that I’ve traveled to, it was perfect! Organizing all the details of a trip like this takes a lot of work and patience with this many travelers! I’m glad Dee was up to the job!
By
Nikki N.
from
East Moline, IL
Traveled to
Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
Donna Hubeler responded:
Thank you so much Nikki! I always enjoy working with you and your family.
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